I applied for Independent Living a few months ago at Dallas via the Internet. Since I did that I had to take 5 hours of testing and have blown through three councilors. They are the biggest mess I have ever dealt with.
My first Councilor after an interview promised to send someone out to my house. After a couple of months I was sent a letter that my first Councilor had changed jobs and I would have another one. I called and asked to be called back with no response. I sent an email with no response. I went to the VA Voc Rehab at Dallas VAMC and found out I had another Councilor or 3rd one in a couple of months. I left a note asking him to call. I called 800 827 1000 and they gave me a direct number that does not answer and tells you to call the 800 number.
Sort of hate to piss them off but I am getting irritated. Called and left another message. I guess I will call till they call me back. Going there does not work either.