In 2004 my POA rep asked me if I had elected a DRO review on my AO claim.

We were in my home as I was helping one of his vets with a claim.

I said yeah why- and he said Remember -you cannot send them any more evidence now-

I said say what?
He said when a vet or widow elects the DRO review process they cant send in any more claims evidence.

(I couldnt wait until the vet left- but they left at the same time-I immediatly emailed the rep with the regs that show he was WRONG.Good thing he brought the vet here- that claim would have been still in the crapper and the vet did finally succeed)

He emailed me that his boss had told him to say that!

How many veterans did he tell that too?
And they never sent in more evidence?
He stopped saying that-I think- but he was already the boss there for 3 years, took the NVLSP course prior to that,was making 50,000 to start a year-and he was giving out this lousy advise?

I have lost sleep over some of the awful things I saw going on within my POA-
and the way vets were treated.

Once lawyers get up to speed on 38 CFR-these critical vet rep errors will stop happening.

Berta

The POA was probably saying that about adding evidence because they do not want to do the extra work of reviewing the evidence. They are lazy, and good for nothing. We need the lawyers and we need them fast. If the lawyers respond the VSO's are dead meat and they know it.

A veteran claimant can send new evidence in AT ANY TIME before his/her claim is presented to the CAVA. IOW, as long as the claim is still in the VBA system new evidence can be submitted. Only at the actual appeals court level are you prevented from introducing new evidence (and even then an attorney can sometimes sneak some new info into the case.)

Ralph