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@  cragwex : (15 September 2014 - 10:22 AM) Asking For T & P
@  NeverGiveUp : (14 September 2014 - 01:19 PM) Got Denial Letter From Va On Friday, Having Surgery For Hip This Friday Need Advice
@  Tbird : (13 September 2014 - 02:39 PM) Thank You Notorious
@  Notorious Kelly : (12 September 2014 - 02:52 PM) Happy To See The Donate Button For Hadit. No Pressure If You're Struggling But Give If You Can!
@  vet201060 : (11 September 2014 - 11:49 PM) Got The Dea Letter For Pain Killers Today. Interesting To See How This Actually Effects Us Getting Our Meds
@  bad@57 : (11 September 2014 - 07:07 PM) Hello Vets, Had A Very successful Bva Hearing August 20, 2014. Submitting Final Paperwork To Judge For Decision. Wish Me Luck As I Do All!
@  dereekbanks : (11 September 2014 - 12:49 PM) Still No Letter In The Mail, But I Think I Was Denied. Feeling Depressed!
@  dereekbanks : (11 September 2014 - 12:48 PM) Claim Closed On The 8Th, Its 3 Days Later And Ebenefits Still Shows My Same Old Rating.
@  Rotor Head : (11 September 2014 - 06:20 AM) Remember, The 'e' In Ebennies Stands For Entertainment. :blink:
@  ssgtob1 : (11 September 2014 - 05:14 AM) Got Back In, No Change The Last 10 Times I Checked It :(
@  Notorious Kelly : (10 September 2014 - 07:45 PM) Ebenefits Is Back "up" (But I Can't Do Anything In It) ;)
@  carlie : (10 September 2014 - 05:14 PM) Good - They Should Be Helping The Vets In The Virgin Islands - They Should Be Helping All Vets That Can't Earn A Living Due To Something They Experienced On Active Duty.
@  lcurle : (10 September 2014 - 04:37 PM) I Saw On Va.gov That They Are Helping The Homeless Vets In The Us Virgin Islands....im In!
@  lcurle : (10 September 2014 - 04:35 PM) You Must Be A Patient Man To Check It Only Every 10 Minutes, I Hit F5 Every 3 Seconds!
@  ssgtob1 : (10 September 2014 - 12:45 PM) Ebenefits Is Down :( Now I Cant Check It Every 10 Minutes
@  Gastone : (10 September 2014 - 04:25 AM) Heads Up! The 2013 Cbo Report Big Savings By Taxing Comp And Eliminating Iu Past 65 Starting In 2015. Not A Done Deal, Yet! Yrs Of Age.
@  carlie : (09 September 2014 - 06:12 PM) Dereekbanks - No - That Does Not Mean You Were Denied. They Do Not Update Ebenefits On A Daily Basis.
@  dereekbanks : (09 September 2014 - 05:27 AM) Ebenefits Shows My Claim Closed Yesterday, But My Benefit Letter Looks The Same. Does That Mean I Was Denied?
@  dereekbanks : (09 September 2014 - 05:24 AM) Thanks For The Replies!
@  iceturkee : (08 September 2014 - 02:48 PM) I Just Got My Allowance Less Than A Week After The Disapproved Was Changed To Approved

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Bva Ombudsman


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3 replies to this topic

#1 Berta

 
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Posted 25 August 2008 - 09:37 AM

BVA has put more people on their ombudsman staff-

their new number is 1-202-461-8069
and their email is still the same bvaoombudsman@va.gov

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#2 Rockhound

 
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Posted 25 August 2008 - 09:58 AM

OK, but what is and what does a BVA umbodsman do? What is his job discriptions and/or responsibilites, so a Veteran knows he is not being given some cock and bull story that they can't do this or can't do that, etc. ect. etc. like the VARO and it's phone inquirey people do.

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#3 simple fly

 
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Posted 25 August 2008 - 10:03 AM

that person oversees customer service and fields complaints to insure good customer support and insure satisfaction.

#4 Berta

 
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Posted 26 August 2008 - 05:43 AM

When my claim was illegally transferred to the BVA in 2006-the ombudsman verified it had been remanded.(via email)

I found out that my POA rep audaciaously then took credit for getting this fast remand-among his staff- although he had refused to help me get it!

The email from the BVA ombudsman was highly provocative to my OGC complaint as I could prove that the POA filed a 4138 in support of my remand AFTER the claim
had been remanded -just to cover his ass.and this didnt work.

I really dont know what else the ombudsman does-but as I always say-get Hard Copy from VA on Everything-
you never know when you might need to prove something.




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