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      How to get your questions answered. A few observations, and requests of all members. All folks who come here are volunteers who do this on their own time and their own dime.To avoid burning out our best contributors please follow these guidelinesf you are reading a post and it reminds you of a question you want to ask, start a new topic, if you place your question in someone thread it will be difficult to distinguish your question from the original poster, you will get better results posting a new topic with your question. 1. Before Posting please do a search and see if your question has already been answered. If you find the answer print it out and put it in a file to use as a reference file, I find this helpful myself. 2. If you can not find the answer and you do post a question, please print out those answers and refer to them to avoid duplicate questions. 3. Refer to the Frequently Asked Questions4. Duplicate questions will come up from time to time but the keeping them to the minimum will lighten the load on the regular volunteers.5. Respect folks privacy do not request their personal phone numbers for claims help, it is inappropriate and not why they are here.6. Keep the topics focused on veterans issues, in closing Search first Search ... Ask second.it may save a lot of time or at the very least enlighten you.
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    • A bit about Tbird and HadIt.com for those who've asked...

      The following is on my About page, but some have been asking how this all happened. So here is my little story. Tbird US Navy 1983 – 1990 E-6 HadIt.com the website domain registered Jan 20, 1997 the domain is registered and paid for through Jan 21, 2023 at which time I plan to register it for another 15 years Lord willing and the creek don't rise. I guess the best place to start is Jan 1991; I had gotten out of the navy Dec 1990. At my separation seminar, there was a DAV rep Jim Milton he told us to bring our medical records in and he would look through them for us and let us know if we should file a claim with the VA. Well, bless his heart, he opened my medical file, reads the first insert, looks me straight in the eye, and says you will be 50% for the rest of your life and he would file the claim for me. 50% was for surgery I had in the service. True to his word he met with me and talked with me for a long time filled out my paper work and urged me to file for PTSD. I would not file the PTSD claim, nor even discuss it. By Feb 1991 I had moved to the San Francisco bay area and was staying at a friends apartment and pretty much I was just a puddle. In desperation one night I called suicide hot line, I had no job, no idea about going to the VA. They talked with me for a long time and explained to me that I could go to the local VA hospital even if I did not have insurance. Now, I know what you are thinking if I was 50% why didn't I just go to the VA in the first place, two reasons 1, this was Feb 1991 and the 50% didn't come till May and 2, even if it had come through it is unlikely that I would have had the mental acuity at the time to put the two together. I relate this here because it is where so many of our brothers and sisters are coming from, perhaps where you started. Fuzzy and unsure, in pain and sometimes homeless they come to the VA hospital for help. And that is where I ended up. Up to the pysch ward I went, blah, blah, blah, a few days later I was released with a promise of a call from the out patient program, which I would soon be entering. Blah, blah, blah, after many missed communications, and no call backs I was at the Day Hospital everyday M-F. And this brothers and sisters is where I began to learn and formulate my plan for HadIt.com. Veterans, veterans everywhere…I spent a year in the day hospital and about another year at a sheltered workshop before I got back on my feet. So I just talked to veterans everyday waiting for appointments, waiting for prescriptions, waiting for a vet rep and I started to learn the system. While in the navy I was data analyst and had to learn a 5 volume manual and just about anything you were suppose to do was in that manual. So I figured there must be a manual on how to do a VA claim or at the very least regulations. So I found out about the Code of Federal Regulations, United States Code, Veterans Affairs Manuals and so on and so forth. Of course this was 1991/1992 I was living in a tiny studio apartment in a particularly bad neighborhood, working in a sheltered workshop making a nickel per envelope I stuffed throw in PTSD and you will see that it was a difficult task for me to get somewhere where they had copies of these, let alone that they would let me look at. And there was so much knowledge around me, it was like the gold rush in those days, I could just sit on a bench a veteran would sit down next to me a little conversation later I had another nugget, I made copious notes. Phone numbers to call, ask for this guy or that guy he'll give you the straight scoop and they'd slip me a piece of paper with a number on it. You want to read this regulation or that one and another slip of paper into my hand. I spent a lot of time on those benches watching the squirrels they gathered their nuts and I gathered mine :) So I'm thinking I could put a little handbook together print it out and hand it out at the VA. Or perhaps fliers. Still formulating, time goes by, 1994/1995 I am being treated for PTSD regularly and doing and feeling much better and I go to work for a company as a marketing systems analyst and I discover the internet. Well let me tell you that was perhaps one of the most significant life changing events I have ever experienced. And I might add finally a positive one :) It seemed only natural to me that surely there must be a website that contained all the knowledge I wanted, well as it turned out not so much, lots of stuff but I wanted to get straight to the claims information and there was a lot of stuff to wade through to get to it. So taking my lesson from the squirrels earlier I started to gather, gather, gather…and learn HTML and work as a marketing systems analyst and work my claim. 1996/1997 major PTSD cork blows and unemployed. Working my claim, working the website. 20 Jan 1997 register HadIt.com domain name right after getting off the phone with the VA and saying I've had it with this. As fate would have it the old DAV board goes down just as mine opens up and folks start to wander in. So HadIt.com has two main components the website which supports the discussion board with links, articles, research resources etc. The website starts to grow, I can't tell you how many times I had to switch servers for space and features. I continue on a downward trend and in 1998 ended up back home in St Louis living in my sisters basement in therapy and working it, I swear I would have swung a dead chicken around my head at midnight naked if I thought it would have helped. The website continued to do great during this time, I just stayed in the basement bought new software, new books, and learned how to make things work and I continued to use this knowledge to make HadIt.com better. My 100% finally came through from the VA and I had a friend who is an advocate who helped me thru my SSDI claim, he was literally at my side thru the entire process and that came through for me. My therapist and sister continued to try and get me to leave the basement, but to no avail. At some point in 1998 or 1999 I put a counter on the website and was shocked to discover how many visitors we were getting. Time goes by my sister gets married and I move from the basement to the upstairs, there is much celebration that Aunt T is living in the light again. More time goes by and I settle into my life in St Louis and spend more time on the site trying new things, finding more information. 2003 I buy my own home VA loan. For years now I have just considered HadIt.com my job and I get up every morning go to the office and work for several hours, take an afternoon break and see where the rest of day takes me. I have a place in the office to use the computer and a comfortable to place to read journals and articles and take notes. Blah, blah, blah so that is my story and HadIt.com's intertwined.
    • HadIt.com Pass It On Cards

      Hi I've updated our HadIt.com Pass It On Cards. They are in a PDF format you can print them out cut them there are 12 to a page. If you have found HadIt.com helpful and would like to pass it on to other veterans this is an easy way to do it.I hope you find them helpful, feel free to leave a few anywhere veterans gather, veterans centers, veterans hospitals, public libraries, be creative. Please make sure though, that if you want to leave some at any business you ask permission first.Here you go http://www.hadit.com...it_on_cards.pdf
    • VA Training and Fast Letter Forum Index

      VA Training and Fast Letter Forum Index The following is the index with links to the various Training and Fast Letters plus a few miscellaneous. These letters are not necessarily in the original formatting. I have tried to present them in an easy-to-read form instead of some forms as originally presented. Some of the paragraphs were WAAAAYYY too long. lol - HadIt.com Member fanaticbooks Something to be aware.... Some of these letters may be rescinded, outdated, or otherwise no longer viable. I have still included them because sometimes they provide additional insight or just plain more information than the newest version. Use them wisely. The oldest letters will display at the bottom with the latest letters displayed at the top, all in sequential numbers. Coding of the letters... FL = Fast Letter TL = Training Letter First two numbers = last two digits of year of origin Training Letter http://www.hadit.com/forums/index.php?/topic/40694-va-tl-00-07/ http://www.hadit.com/forums/index.php?/topic/40693-va-tl-00-06/ Fast Letter Number Title http://www.hadit.com/forums/index.php?/topic/44262-va-fl-11-15/ http://www.hadit.com/forums/index.php?/topic/44260-va-fl-11-13/ http://www.hadit.com/forums/index.php?/topic/44261-va-fl-11-11/ http://www.hadit.com/forums/index.php?/topic/44310-va-fl-11-09/ http://www.hadit.com/forums/index.php?/topic/42151-va-fl-11-03/ http://www.hadit.com/forums/index.php?/topic/40957-va-fl-10-49/ http://www.hadit.com/forums/index.php?/topic/40958-va-fl-10-46/ http://www.hadit.com/forums/index.php?/topic/40959-va-fl-10-45/ http://www.hadit.com/forums/index.php?/topic/40960-va-fl-10-42/ http://www.hadit.com/forums/index.php?/topic/40961-va-fl-10-39/ http://www.hadit.com/forums/index.php?/topic/40962-va-fl-10-35/ http://www.hadit.com/forums/index.php?/topic/40963-va-fl-10-34/ http://www.hadit.com/forums/index.php?/topic/40964-va-fl-10-32/ http://www.hadit.com/forums/index.php?/topic/40966-va-fl-10-30/ http://www.hadit.com/forums/index.php?/topic/40967-va-fl-10-26/ http://www.hadit.com/forums/index.php?/topic/40968-va-fl-10-25/ http://www.hadit.com/forums/index.php?/topic/40819-va-fl-10-24e1/ http://www.hadit.com/forums/index.php?/topic/40818-va-fl-10-24/ http://www.hadit.com/forums/index.php?/topic/40817-va-fl-10-22/ http://www.hadit.com/forums/index.php?/topic/40814-va-fl-10-04/ http://www.hadit.com/forums/index.php?/topic/40969-va-fl-10-03/ http://www.hadit.com/forums/index.php?/topic/40812-va-fl-10-02/ http://www.hadit.com/forums/index.php?/topic/40808-va-fl-09-52/ http://www.hadit.com/forums/index.php?/topic/40806-va-fl-09-50/ http://www.hadit.com/forums/index.php?/topic/40970-va-fl-09-41/ http://www.hadit.com/forums/index.php?/topic/40971-va-fl-09-38/ 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Travel Pay Changes

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Posted · Report post

I thought I would share the new travel pay changes that took effective in July. After an appointment the other day I was advised that the group I am now has the $ 6.00 co-payment subtracted giving me the difference of $2.50. After the 3rd appointment in 1 month you get the full pay. This is per month. For vets receiving pension from 30-100% they will now have to pay the co-payment. The VA was waiving this for years-however no longer .

Also, I saw something on the VA website about them automatically sending the travel pay vs standing in line. That is a new directive and the VA in my area is waiting to see how they will carry this out.

I just called the travel pay section in Tucson so they could better explain this issue. Quite a few unhappy folks there as I don't believe nothing official has been mailed out yet.

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23 answers to this question

Posted · Report post

Something don't sound right cause they been deducting a fee from my travel pay for a long time now. My RO is Phoenix. Is this another deduction their adding to it?

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Posted · Report post

Something don't sound right cause they been deducting a fee from my travel pay for a long time now. My RO is Phoenix. Is this another deduction their adding to it?

When I went to collect my travel pay on the other day they informed me of this. Last year they were going to deduct the 6.00, then they changed there mind. According to the new guide lines that they say took effective a few weeks back, those 30-100 % now have the 6.00 deducted. Perhaps they were already doing this as they said they were doing this at one time, then it was suspended. They have been advised to start subtracting the co-payments from the travel pay for those in that category.

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Posted · Report post

They might of stopped it right after the last time I was there, which was about a year ago. Oh well, out of sight out of mind.

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Posted · Report post

I requested reimbursement after 4 trips in one month, and at 100% I was told I had to give the $6,00 per trip, no problem, but never got any money at all. I am so disgusted with so many of the VA departments I said screw it, not worth the enrgy anymore.

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Posted · Report post

My round trip to the VA is 50+ miles, round trip. I get $3.21 each visit.

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Posted · Report post

I always get $6.00 deducted but once had a 4th appt and they gave me THAT $6.00 that day extra.

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Posted · Report post

They probably had made a mistake on a few folks and now am following the proper procedure. It looks like each VA site runs thing a little differently. Not worth the 1 hour wait for 2.50 anymore. That would buy me a soda pop for 1.50 and a candy bar at the the mini mart for my trip home,

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Posted · Report post

I think nothing has changed. Just the way some person decided to explain the rules. Have you noticed this never happens just someone says that someone said & etc...After making the 160 mile trip for $11.38 for years & now getting the $59 plus after the $6 deduction I'm just fine. I've heard people that live 20 minutes away have problem with amount or whatever. I understand that the $6 wipes out your travel pay...I don't know what I'm suppose to do about that. What concerns me is that other people travel 300 & 400 miles for special treatment & you want to get them all upset & make them think they can't get travel because you don't get thousands of dollars for you inconvenience. Relax, I've finished venting & I (ain't) mad...

Don

Sorry my PTSD is showing this morning

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Posted · Report post

Bay Pines, Florida VA. When it was finally made aware to the majority, that travel pay is authorized for visits there, the line increased 1000%. So instead of opening additional windows, if you had more than one visit in a 30 day period, they told you AFTER you stood in line at the pay window, to go put your name on a clip board hanging on door (with no markings for this door) and wait in another line to get paid. The look on these people working there is pathetic. You would think you are taking money out of their own pockets.

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Posted · Report post

All designed to frustrate Vets, so the say screw it and leave.

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Posted · Report post

I have been going there for 15 years and never knew travel pay is authorized until I received a letter explaining it last year. They will only go back 30 days. BS.

Sorry for the multiple post, this issue really aggravating me, and others too.

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Posted · Report post

I have been going there for 15 years and never knew travel pay is authorized until I received a letter explaining it last year. They will only go back 30 days. BS.

Sorry for the multiple post, this issue really aggravating me, and others too.

No Kidding! 15 years and never knew it, wow. I don't know what your RO procedure's are, but the Phoenix RO gives you a voucher (form) at the end of your appointment that proves you showed up, and that's what you take to get the travel window to get your pay. I would think that would be SOP for all RO's, but maybe not.

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Posted · Report post

Now it appears each VA hospital does its own thing. In Tucson, when you are done with your appointment it is up to you (no vouchers) to go to the travel pay section which is where you get your medicine(pharmacy) as well as the cashier cage..

You get a ticket and wait for a very long time 30 minutes-1 1/2 depending on the time of the day. When your number is called you go to the window where they verify you had an appointment that day. You can you also collect any pay not picked up for the month.. After they verify, then you get another ticket to wait for another long time to get your cash.

I asked about the new procedure where they just mail you a check in the mail so you no longer have to wait in line-they have to find out how they are going to put this in place.

All this years I had been thinking this was the same procedure used at all sites-quite wrong.

This area is always packed. You are correct, lots of Vets don't know they could have been collecting travel pay. This is word of mouth since no voucher is given, and also lots of folks hate the long wait.

It will be much better when they implement the new policy of just mailing the check to you. Of course there will be a cost associated by this . However they won't need employees to man the travel pay or cashier cage . When I go to my own satellite VA clinic, they would mail the check to you from back east-takes about a month.

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Posted · Report post

I think the Tucson hospital is great in the way it dispenses its travel pay....Always a pretty quick line.

In El Paso It is shocking. You wait around 2 hours for travel pay there, while the people behind the window debate whose break it is next. There is the option to have the check mailed to you though...There is a form you fill out, and hand in to the travel window (its actually a box). Then you wait for them to send the voucher, which you then sign and send back, and then they will send you the check. At least that is what they told us. We are still waiting for the check for February and March 2011. We have completed three sets of vouchers which they continue to lose or claim that we never sent them etc etc. So I personally am a little worried about the mailing out of checks, It doesn't work now, whats it going to be like when it is thousands more veterans???

Now it appears each VA hospital does its own thing. In Tucson, when you are done with your appointment it is up to you (no vouchers) to go to the travel pay section which is where you get your medicine(pharmacy) as well as the cashier cage..

You get a ticket and wait for a very long time 30 minutes-1 1/2 depending on the time of the day. When your number is called you go to the window where they verify you had an appointment that day. You can you also collect any pay not picked up for the month.. After they verify, then you get another ticket to wait for another long time to get your cash.

I asked about the new procedure where they just mail you a check in the mail so you no longer have to wait in line-they have to find out how they are going to put this in place.

All this years I had been thinking this was the same procedure used at all sites-quite wrong.

This area is always packed. You are correct, lots of Vets don't know they could have been collecting travel pay. This is word of mouth since no voucher is given, and also lots of folks hate the long wait.

It will be much better when they implement the new policy of just mailing the check to you. Of course there will be a cost associated by this . However they won't need employees to man the travel pay or cashier cage . When I go to my own satellite VA clinic, they would mail the check to you from back east-takes about a month.

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Posted · Report post

I have been going to the Va Hospital in Columbia, MO for 20 years now.

Until I got servie connected I paid my own travel.

Now I got to the travel pay window and I think that the longest I have had to stand in line was 20 min.

After I get my voucher I walk about ten feet to the pay window and it takes about 2 min to get paid.

Columbia has been good about getting us through the pay lines.

There are two windows for the travel vouchers and I have been there when it was crowded and a third clerk has helped fill out the vouchers.

Usualy there is only one at the pay window but he is good about getting our money out to us.

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Wow, this is interesting to me. My RO in Muskogee, OK requires that you tell the person when you check in for your appt that you are eligible for travel. You have to show receipts for tolls or bring your pike pass in with you. Then after your appt is over They give you a form to take to the cashier, who then gives you your money. I don't think I've ever waited longer than 15 minutes. I do have a problem with one cashier who just rubs me the wrong way because she is so rude. She always seems to have a scowl on her face. I live about 55 miles away round trip and my travel pay is 36.00 after the co pay.

/doc

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Posted · Report post

Wow, this is interesting to me. My RO in Muskogee, OK requires that you tell the person when you check in for your appt that you are eligible for travel. You have to show receipts for tolls or bring your pike pass in with you. Then after your appt is over They give you a form to take to the cashier, who then gives you your money. I don't think I've ever waited longer than 15 minutes. I do have a problem with one cashier who just rubs me the wrong way because she is so rude. She always seems to have a scowl on her face. I live about 55 miles away round trip and my travel pay is 36.00 after the co pay.

/doc

It is interesting how each Ro has there own method for issuing the travel pay. Since this is run by the Federal Government I expected all to confirm to the same format. They must have lee way on how they do it. Otherwise the co-payment issue would have been the same for them as well. It is obvious for all the confusion of why some were charged a co-payment and some weren't. Perhaps an audit caught this at my Varo. Surprised if a bill isn't issued for all the years they should have been charging me a co pay.

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Your "Ro has there (sic) own method for issuing the travel pay ... Perhaps an audit caught this at my Varo. " is an incorrect statement.

Other than the indirect issue of assigning disability percentages, your friendly neighborhood VA Regional Office - a part of the Veterans Benefit Administration (VBA) - has nothing to do with the payment of any travel pay for medical purposes. The VA Medical Center - a part of the Veterans Health Administration (VHA) - manages the travel pay.

It is interesting how each Ro has there own method for issuing the travel pay. Since this is run by the Federal Government I expected all to confirm to the same format. They must have lee way on how they do it. Otherwise the co-payment issue would have been the same for them as well. It is obvious for all the confusion of why some were charged a co-payment and some weren't. Perhaps an audit caught this at my Varo. Surprised if a bill isn't issued for all the years they should have been charging me a co pay.

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The best way to avoid waiting in line is to mail in the mileage claim forms. I have weekly counseling sessions, so once a month I mail in the four(sometimes 5) forms. I make a master form and just date & sign each one, before mailing. About 4-8 wks later I get my payment checks, in the mail. No waiting in line.

The travel office "will" go back more than 30 days but it is not considered an approved claim and they'll make you go thru the appeal process to get your money. Unfortunately, the travel pay program is run at each RO's discretion(sp) and there is no uniformity.

pr

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My round trip to the VA is 50+ miles, round trip. I get $3.21 each visit.

The way I figure it is 50 miles time 41.5 cents per mile = $20.75. That minus the $6.00 deduction = $14.75. You have been short changed.

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Ever notice that most every department/clinic at your VAMC has a waiting room with chairs except the travel/cashiers window?

Was talking with someone in line once that indicated one of the hospitals he used to go to had a device like an ATM that dispensed travel pay. Now that would make a lot of sense!

Best regards,

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I went to the VA hospital today and got my full travel pay. I guss the timing was right, it took 3 minutes.

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I think the Tucson hospital is great in the way it dispenses its travel pay....Always a pretty quick line.

In El Paso It is shocking. You wait around 2 hours for travel pay there, while the people behind the window debate whose break it is next. There is the option to have the check mailed to you though...There is a form you fill out, and hand in to the travel window (its actually a box). Then you wait for them to send the voucher, which you then sign and send back, and then they will send you the check. At least that is what they told us. We are still waiting for the check for February and March 2011. We have completed three sets of vouchers which they continue to lose or claim that we never sent them etc etc. So I personally am a little worried about the mailing out of checks, It doesn't work now, whats it going to be like when it is thousands more veterans???

I also know the agravation on dealing with the El Paso Va- Probably the only Va in the Nation where a Foreign third world language/ spanish is as likely to be spoken as english- and as far as I know they pay there-not the check is in the mail ?? sounds like they pulled some of that pinche gringo stuff on You !!

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