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Ab4, Ab7, And Ab8 Letters No Longer Listed On Ebenefits


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#1 add55p

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Posted 28 June 2013 - 07:46 AM

All of my AB__ letters have been taken of the Ebenefits letter generator.  The only item that is viewable is my address information.

Can someone give me an idea why this has happened. 

Thank you in advance!



#2 rdawg

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Posted 28 June 2013 - 08:32 AM

all of my letters are still there. dunno.



#3 add55p

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Posted 06 July 2013 - 08:48 AM

Called the VA Ebenefits Desk asking why all of my benefits verification letters were removed and they informed me that;

1. Maybe I was using an outdated operating System.  I informed them that my Veteran friend and I used the same Computer System and that his letters were available.

2. The representative then stated that my VA Regional Office may have removed the documents to make an update, but has no idea why all of the veification documents would have to be removed.

I called the VARO and asked them if they new why all of my Benefits Verification Letters have been removed and they informed me that my Claim was with the VARO Appeals Team and that I would have to submit an IRIS inquiry.

AGAIN!  Has anyone on this site ever had ALL of their Benefits Verification Letters removed from Ebenefits at the same time. I do recall reading on this site that the AB8 is often removed for updating, but never the AB4 and AB7.

Any Feedback will be greatly appreciated!

Thanks... 



#4 indyman

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Posted 06 July 2013 - 07:08 PM

Mine are all there.  But, sometimes the system is just stupid and you have to wait it out.  Not an easy take, but that has happened to me as well.



#5 carlie

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Posted 06 July 2013 - 08:33 PM

Sounds like some action is going on - try to chill and give it a week or so -

or send the iris.



#6 add55p

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Posted 07 July 2013 - 08:30 AM

Thanks to all of your replys.  I will take your advice and wait it out.

 

Take care,..



#7 jbasser

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Posted 07 July 2013 - 01:06 PM

Check Back Monday AM as they update on Sunday nights.

 

J



#8 meghp0405

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Posted 08 July 2013 - 01:34 PM

this happens quite often, don't feel like the lone ranger here.



#9 add55p

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Posted 08 July 2013 - 03:40 PM

Checked again Today (Monday) and all of my letters are still missing. Going on 2 weeks now.

 

My address information in Step one is all there. Alos, My rating information has not changed in Benefits Explorer. 

 

I am at a total lost as to what is going!

 

I will check again in a week.

 

Thanks..



#10 meghp0405

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Posted 10 July 2013 - 10:38 PM

don't stress over this! It's just going to cause you to have high blood pressure if you don't have it already. Just not worth it brother!!



#11 add55p

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Posted 12 July 2013 - 11:50 AM

I am not stressing about it. I have learned to be patient with the VA process. Thanks for the advice though!
 
By the way, I received Iris reply today in response to my missing Ab4, AB7, and AB8 letters.

The Iris response stated that the VA was having a problem with one of there servers and was working on this issue.

I guess this particular server is not affecting too many veterans on this site or my close veteran friends who have no problem veiwing their Verification Letters.

Two week have passed since I was able to download my VA letters.

Am I the only one with this issue??!

Thanks,

Add

 



#12 jbasser

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Posted 12 July 2013 - 08:36 PM

I have a code for things and people that go missing with no reason.

 

KBA

 

Kidnapped by Ailens.

 

 

Keep checking.

 

 

J



#13 harleyman

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Posted 16 July 2013 - 05:33 PM

lol,

 

KBA

 

Kidnapped by Ailens.

 

 

At our house we say, "grew little legs and walked away".



#14 add55p

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Posted 23 July 2013 - 10:17 AM

All

 

Another two weeks has passed and my letters still have not reappeared in the letter generator.

Called the VARO and the Rep told me that the issue was fixed and that I should not have a problem accessing the letters now.

 

I guess that was just to get me off of the phone, because, I tried and the letters were still missing. She would not wait until I tried to access the letters.  Tried to call back and got an answer machine.

It is hard to believe that I am the only veteran whos AB4, AB7, and AB8 have all disappeared form letter generator for over a month now.

 

If someone has experienced this (all letters disppearing at the same time), please give me your experience of what finaly happened when the letters reappeared or if they ever reappeared.

 

Any feed back would be greatly appreciated.

 

Thank you in advance.

 

Add



#15 confusion99%

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Posted 13 September 2013 - 05:28 PM

At least you had them and then lost them. My case closed July 31. Got my BBE about Aug 10th.....The only thing anywhere that shows anything is one letter that states I am 80% and personal info. I have never had an ab8 letter show up, nothing listed in Benefits explorer, nothing anywhere...So I don't know....

 

As far as backpay....have heard nothing to date...have sent them the form to shift my pay from retirement to VA...Also sent letter/form to DFAS for my retirement pay to be approved/shifted to CRSC. So far I'm still sittin and waitin....Should be fishin instead.






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