I was trying to get caregiver benefits for my wife. I submitted the application. VA called me back for a social worker to talk to me. The VA said that I must use skype or video phone to have the application processed. I told them that I don’t have access to smart phone or skype and they refused to continue to process my wife’s application. I think and I am sure they are violating my rights once again. There is no reg that says I must use skype or phone video to process a claim. What to do? I have not gotten an official denial yet and I have contacted my congressman about this crap. The VA can’t force me to user skype or video instead of face-to-face meetings. I know they are blowing smoke and are just too lazy to come out to my house. Any suggestions?