Veterans Affairs is exasperating and your question is another example of that. Ok like folks have said it probably is a canned response, but we can’t be sure so
- You can resubmit them or
- Call the Veterans Affairs 800-827-1000 or
- Email them using the IRIS system here This is the method I would suggest because you will have a paper trail.
When you can get your e-benefits login updated to premium so you can follow your claim status. Use the iRIS form get the skinny from them and go from there. Hang in.