Handling Administrative Errors at the Chicago VA Regional Benefits Office in Illinois
This is VA OIG Press Release of 03/04/2021 12:00 PM EST
In Part:
” The OIG found claims processors did not properly correct administrative errors in 88 percent of cases reviewed. Errors resulted in improper underpayments of about $59,100 to six veterans, improper overpayments of $18,900 to two veterans, and $5,900 in debts VA had inappropriately collected from eight veterans through January 2020. “
