The number of backlogged veterans benefits claims is rising again.
Veterans Affairs officials insist it’s only a temporary problem, due to an unexpected rise in the number of new cases that flooded into the system over the last few months. They’re confident the 30,000-case increase in the backlog since last fall will be brought back down again in coming weeks.
But to do that, they’re also instituting mandatory overtime for claims processors for the fourth year in a row, a practice that in the past has raised questions about whether VA officials have enough capacity to handle the ever-increasing number of benefits cases.
Sourced through Scoop.it from: www.militarytimes.com