Providers not updating the VA’s “High Risk for Suicide” list in a timely manner. That should piss you off, since “timely” is critical for suicidal veterans.
Personal story, I was suicidal after the VA accidentally didn’t have me on the right dosage of anti-depressants for several months. I called the VA hospital asked to speak to the nurse on duty, told her what was going on and she told me to come in and then she got on the phone with my sister and explained not to let me run away and take me even if I changed my mind.
So we got to the hospital and I went to the window to check myself in and told the guy I had talked to the nurse on duty and she told me to come in. He then went off on a rant about how he was in charge of the ER and I didn’t need to call the nurse and some other bs, my physical and emotional strength was so drained – I just stood there staring at him, had I not been so far down that dark hole I think I may have jumped right through that window and choked him or just walked out and kept walking till I hit the river. My sister grabbed my arm and we went to the waiting room. Kindness, compassion none of that just some peon defending his corner of power. My sister who is in her 70’s and truly believed that we get the best care was shocked, she said they don’t need to treat you like dogs.
It was also discovered the hospital’s suicide-prevention coordinator didn’t perform evaluations every 90 days for some veterans who were flagged for suicide risk, as the VA requires. In some cases, the Veterans Crisis Line referred veterans to the hospital’s suicide-prevention team and their responses were delayed. In one instance, it took eight business days for the coordinator to contact a veteran referred from the hotline.
Veterans Affairs is implementing a new agency-wide policy to flag medical records of patients at high risk of suicide within 24 hours – a decision made following whistleblower allegations that a VA suicide-prevention team was being neglectful of suicidal veterans.