VBA’s ASPIRE dashboard — accessible through an interactive map — is designed to let you see how well we’re processing claims on a national, regional, and local level. It contains information on VBA benefits processed through our appeals center and network of 56 regional offices throughout the United States and one overseas office in the Philippines. It also shows national performance measures for each region of the country. The dashboard displays different levels of detail depending on what you’re looking for.
Visit any district for information about national, regional, and local performance data.
These reports are compiled by VBA’s Office of Performance Analysis and Integrity. Email questions or comments to VBA’s Office of Field Operations, which manages regional offices. You can also read VBA’s Strategic Plan for more details on plans to eliminate the claims backlog.
If you are looking for the Veterans Benefits Administration VBA Monday morning reports they are available here. All of the current year’s as well as historical records to 2004. Weekly reports from 56 regional offices let you see VA’s progress in processing Compensation, Pension, and Education benefits. You can also download a spreadsheet to see the most recent week’s worth of performance data.
While I was looking for the link to the Monday morning reports, I ran across the below information on the Characteristics of Claims and thought you might find it interesting also, so I’ve provided it below. There is a link to get the most current version of the report.
Characteristics of Claims
Claims by Era
Total Pending Claims
- Post-9/11 (Iraq and Afghanistan conflicts) claims make up 24% of the total inventory.
- Gulf War (1990s conflict) claims make up 29% of the total inventory.
- Peacetime (the end of Vietnam to the Gulf War) claims make up 12% of the total inventory.
- Vietnam War claims make up 28% of the total inventory.
- Korean War claims make up less than 4% of the total inventory.
- World War II claims make up 2.5% of the total inventory.
- Other era claims make up less than 0.5% of the total inventory.
Total Backlogged Claims
- Post-9/11 (Iraq and Afghanistan conflicts) claims make up 26% of the backlog.
- Gulf War (1990s conflict) claims make up 29% of the backlog.
- Peacetime (the end of Vietnam to the Gulf War) claims make up 12% of the backlog.
- Vietnam War claims make up 26% of the backlog.
- Korean War claims make up less than 4% of the backlog.
- World War II claims make up 2% of the backlog.
- Other era claims make up less than 0.5% of the backlog.
Original vs. Supplemental Claims
The current inventory of compensation claims contains two types of claims:
- Original claims, which are those submitted by Veterans of all eras who are claiming disability compensation or pension from VBA for the first time.
- Supplemental claims, which are those submitted by Veterans of all eras who have previously filed for disability compensation or pension with VBA. For example, where a Veteran’s condition has worsened, they may file for review to see if they are entitled to greater compensation, and supplemental claims include Veterans already on the rolls who claim a new condition.
Contentions and Claims Complexity
- The number of claims is magnified by growing complexity. There has been a 200 percent increase over the last 10 years in original claims containing eight or more specific medical issues, or contentions.
- The number of individual disabilities claimed has doubled in just the last five years.
More About Original and Supplemental Claims in Inventory
- 63% of pending claims are supplemental and 37% are original.
- 81% of Veterans filing supplemental claims are receiving some level of monetary benefit from VBA.
- 10% of Veterans filing supplemental claims already have a 100% disability rating (i.e., they receive $2,800 or more per month) or qualify for Individual Unemployability and are compensated at the 100% disabled rate.
- 48% of Veterans filing supplemental claims are already rated at 50% disability or higher.
- 34% of supplemental claims are from Vietnam-era Veterans and 26% are from Veterans of the Iraq and Afghanistan conflicts.